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Frequently Asked Questions

All Your Questions Regarding Tempe Arizona’s Hottest Escape Room Company.

Arrivals

Learn what you should do when you arrive

Bookings

Learn how our booking system works

Pricing & Fees

Learn about our pricing and fees structure.

Escape Room Arrival

Most frequent questions and answers about arrivals

All of our experiences are $32 per adult/child plus tax.

The waiver is located on the bottom of our website in the footer. 

You should arrive at least 15 minutes before your appointment. If you run late you will lose your time slot and there are no refunds or rescheduling options for being late.

The door to the room closes exactly at the time of your booking. Please arrive 10 minutes early to make sure you are there before the room is locked. You will not be permitted into the room if you are late. No refunds.

It is not necessary to change names, as long as you have paid for everyone that will be participating and they have filled out our waiver, you will be just fine.

Escape Room Bookings

Most frequent questions and answers about booking

 YES! You can purchase gift vouchers on our website by selecting the gift voucher icon at the top of the screen or we can help you out over the phone.

No children under the age of 8. We do not recommend our rooms for children under 12. All rooms must have at least one adult 18 or older inside of our Escape Rooms and 2 adults in Zombie Panic.

Escape Room Groups

Most frequent questions and answers about groups

This varies from game to game (room to room), please visit our escape room pages for more details regarding player limits. 

Cancellation Policy

We can gladly reschedule you and your group any time with 24 hour notice. No refunds given however.